Internal – Installation Technician – East London


  • Full Time
  • East London
  • July 15, 2024

POSITION STATEMENT

Installations Team Leaders are accountable and responsible for all the installation teams daily activities, this includes time management, assignments, quality assurance, effectiveness, ensure all teams comply with the Britelink installation standards, daily reporting and reporting on escalations of non-compliance by the installation technicians.

KEY RESPONSIBILITIES

Execute high quality installations in accordance to installation standards

  • All Jobs scheduled for date of installation must be completed
  • Discuss installation requirements /route with customer prior to starting installation jobs
  • Walk through with customer to assess quality of installation

Admin

  • Log into Installations App and view scheduled Installations for the day
  • Stock management
  • Update Health and safety file
  • Handle Communications
  • Provide reports on Assistants’ adherence to work schedule and performance

KEY COMPETENCIES

  • Problem solving skill
  • Interpersonal skills
  • Decision making skills
  • Time management skills
  • Team Management skills
  • People management skills
  • Communication skills
  • Assertiveness
  • Ability to work in high pace rapidly changing environment
  • Ability to handle pressure
  • Multi-tasking

QUALIFICATION & EXPERIENCE 

  • Grade 12 or equivalent qualification
  • Driver’s license (Valid for minimum 2 Years)
  • At least 3 years’ experience in Fibre, call centre or customer relations environment
  • MS Office, Excel skills, Word, Email and internet

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